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home : news : lakelands & beyond March 22, 2017

2/20/2017 9:04:00 AM
Newbery County now has Smart911 system in place

Newberry County Sheriff Lee Foster and all aspects of public safety in Newberry County are excited to announce that Smart911 is now available in the area. 

Residents and those frequently in Newberry are strongly urged to sign up for Smart911 to be better prepared for any emergency situation. Smart911 is a free nationwide service provided by Newberry County, individuals can now create a Smart911 Safety Profile, which provides vital information to 9-1-1 call takers and first responders during an emergency.

“This citizen provided information can have a huge impact on a call,” said Sheriff Foster. “By providing home and work address or photos it can help us to know exactly where we are going and who we are looking for, those details can help all of us respond faster and more efficiently.”

Smart911 allows individuals to create a Safety Profile at for their whole household that can include any additional information they want 9-1-1 and response teams to have in an emergency situation. When an individual makes a 9-1-1 call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information. You can also find a link to information sheets, facts about Smart911, and to the Smart911 registration on the Newberry County Sheriff’s Office website at

Sheriff Foster said that the Smart911 was a collaborative effort with Newberry County Public Safety, the School District of Newberry County, and Newberry County Memorial Hospital. Foster said that they have now joined forces with Newberry County Fire Departments, Newberry County Rescue Squads, Newberry County EMS, Newberry Police Department, Newberry Fire Department, Whitmire Police Department, and the Newberry County Coroner’s Office to begin public education and implementation of Smart911.

With Smart911, residents can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response. Additional information including current medications, preexisting medical conditions, vehicle details in the event of an accident, emergency contacts and much more can all be included in a Safety Profile. All information is completely optional and only displayed when the linked phone dials 9-1-1 and then is only available for a certain window of time and the individual has the ability to choose what details they would like to include. 

“Individuals who link these Safety Profiles to their cell phones are providing us with vital information,” said Sheriff Foster. “If you have a weak signal or the call is dropped the added information provided in the Safety Profile can speak for you.”
Smart911 is currently available nationwide in more than 1,500 municipalities across the country, and has been credited with positively impacting emergency outcomes including a missing child in which the girls photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly. 

Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and only made available to the 9-1-1 system in the event of an emergency call.

Sheriff Foster said for those without internet access of those who just do not feel comfortable making this registration that the Newberry County Sheriff’s Office will have support staff available on Wednesday, February 22 from 10am to 12pm at the Newberry County Sheriff’s Office located at 550 Wilson Road, Newberry, SC who will assist you with the registration. If you cannot come on that day, you can call (803) 321-2211 and ask to speak to someone in the Community Oriented Police Service Division and they will schedule an appointment to assist you.

“We believe this will be an incredible resource for the citizens and first responders of Newberry County,” said Foster. “We are excited about this partnership and providing the highest level of services to our citizens through all aspects of public safety.”

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