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Bayberry Inn Oct 2015

home : gwdmarket : employment August 23, 2017

Gwdtoday Employment

2/23/2017 11:58:00 AM
Perfect Job for Stay at Home Mom's or Retiree's - Part-Time Customer Service Agent

• Very flexible schedules available

• Select your own hours

• Work 2-5 hours per day

• Assistance needed M-F from 10 AM- 2 PM and all day Saturday

• Perfect job for those seeking to make a little extra money

• Knowledge of Gardening is NOT required but this a very rewarding experience for those with a passion for gardening Primary Responsibilities: Respond to inbound calls related to order entry, catalog request and other inquiries in a manner that supports the Call Centers objectives. Provide customer satisfaction, increase sales, and maintain integrity of the Company. Specific Function: Support the sales effort of the company by increasing the value of each telephone order by offering add-ons, upsells, coordinates and quantity discounts. Assisting customers in problems related to orders and service. Examples of Work Performed

• Promptly accept calls in a warm, friendly and knowledgeable manner.

• Enter orders and catalog request quickly and accurately.

• Increase the Average Order Value

• Follow through with customer call back.

• Advise customers on product, production, quantities, prices and shipping.

• Provide planting recommendations related to growing zones.

• Handle complaints in the best interest of the customer and the company.

• Authorize individual returns and allowances considering company guidelines and warranties/guarantees

• Modify existing orders and make routine adjustments.

• Seek to increase job knowledge and improve job skills

• Respond to all incoming emails.

• Enter orders received through mail.

If you are interested in applying for this position, please email your resume to pblinn@parkseed.com.


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