Description: Receives all incoming calls to Lander University Police Department, obtaining essential data, evaluating the situation, and initiating an appropriate response. Operates communications equipment to include radios, teletype, and computers. Provides information and/or assistance to officers, law enforcement agencies, maintenance personnel and the general public.
Minimum Requirements: A high school diploma. Must be certified through the South Carolina Criminal Justice Basic Telecommunications class. National Crime Information Center (NCIC) training is preferred or must be able to completed within 30 days of hire. Must have a minimum typing speed of 30 words per minute. Must have strong skills in providing excellent customer service and demonstrate strong ethics. Must live in close proximity to Lander University. A valid driver's license and safe driving history.
Knowledge, Skills and Abilities: Must have great communication and computer skills. Ability to correctly evaluate situations and make good decisions. Ability to deal firmly, yet tactfully, and relate well with the general public. Possess a high degree of independence in completing the work with accountability for their own actions and decisions in the absence of a supervisor. Must be able to complete all necessary training requirements through the South Carolina Criminal Justice Academy. Ability to remain calm and make quick decisions during stressful and emergency situations. Work involves operating a multichannel radio console and multi-line telephone system. Ability to solicit accurate information in an emergency situation.
Hire Range: $26,000 – $30,000 annually
Work Hours: Varied to include days, nights, weekends, and holidays.
Class Code: BA20 – State Title: Communications Specialist II
Position #: 000123 – Band: 03
Applications must be submitted online at www.jobs.sc.gov and received by October 18, 2017. Receipt of individual applications not acknowledged. See position status at www.lander.edu/hr. Lander University is a tobacco-free campus. All final candidates are subject to successfully completing background requirements.